Privacy Policy
Your Project Coach
Effective Date: 30th July 2025This Privacy Policy describes how Your Project Coach ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or submit information from yourprojectcoach.au (the "Site").1. Collection of Personal InformationWe collect personal information that you voluntarily provide to us when you:> Register on the Site.> Fill out forms (e.g., contact forms, inquiry forms).> Book coaching sessions (e.g., Coaching Sprints, Subscriptions, Ad Hoc Sessions).> Make purchases.> Subscribe to newsletters or marketing communications.> Participate in surveys or promotions.The types of personal information we may collect include:> Contact Information: Name, email address, phone number.> Billing Information: Credit card details (processed securely by third-party payment processors, we do not store full card numbers), billing address.> Demographic Information: [Optional: e.g., occupation, company name, if relevant for service delivery, but be specific about why you collect it].> Inquiry Details: Information you provide in your messages or inquiries related to coaching needs or challenges.2. Automatic Collection of Data (Cookies and Usage Data)When you visit our Site, we may automatically collect certain information about your device and usage, including:> Device Information: IP address, browser type, operating system.> Usage Data: Pages viewed, time spent on pages, links clicked, referral sources.> Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., Google Analytics, Facebook Pixel) to enhance your Browse experience, analyze site traffic, and deliver targeted advertising. You can control cookie preferences through your browser settings.3. How We Use Your Personal InformationWe use the information we collect for various purposes, including:> Providing Services: To operate and maintain the Site, process your bookings, and deliver the coaching services you purchase.> Communication: To respond to your inquiries, send you administrative messages, updates, and confirmations.> Marketing: To send you promotional materials, newsletters, and offers about our services (only where you have opted in or where permitted by law). You can opt-out at any time.> Improvement: To analyze usage patterns, improve our website, services, and customer experience.> Security: To protect against fraud, unauthorized transactions, and maintain the security of our Site.> Legal Compliance: To comply with legal obligations and resolve disputes.4. Disclosure of Personal InformationWe may disclose your personal information to:> Third-Party Service Providers: Who assist us in operating our business (e.g., payment processors, website hosting, analytics providers, email marketing services, scheduling platforms). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.> Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).> Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.We will never sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.5. Storage and Security of Personal InformationYour personal information is stored on secure servers operated by Google for the purpose of Your Project Coach business operations and wil be supported by Google Workspace security protocols. The public facing website does not store any personal information on form submission or transactions. We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.6. Your Privacy Rights (Australian Privacy Principles - APPs)Under the Privacy Act 1988 (Cth), you have certain rights regarding your personal information:> Access: You have the right to request access to the personal information we hold about you.> Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.> Anonymity/Pseudonymity: You have the right to deal with us anonymously or pseudonymously where practicable and lawful.> Complaint: If you believe we have breached the APPs, you have the right to make a complaint to us, and if not resolved, to the Office of the Australian Information Commissioner (OAIC).7. Third-Party LinksOur Site may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.8. Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.9. Contact UsIf you have any questions about this Privacy Policy, your privacy rights, or our privacy practices, please contact us via our website.
